Support

Minimum Software Required

• Not seeing part of your screen?

• Program functions not working as you expect?

If you do not have a recent enough version of your browser (i.e., Internet Explorer, Firefox, Safari) installed, or if JavaScript is not enabled on your computer(s), some program features will not function properly. For example, you may find a portion of your screen missing or incomplete. This can be resolved in moments by downloading a more recent browser version or enabling JavaScript. Free downloads are available through the links below. If you are on a network (i.e., school or community agency) it is recommended that you ask your IT specialist to help you with this.

Browser Minimum Requirements:

• Internet Explorer 7

• Firefox 2

• Safari 3




Other Requirements

• JavaScript must be enabled

If you have any questions please call (Toll-free) 1(888)533-5683




Register and Activate your Account

1. Go to www.realgameonline.ca (bookmark or save favourites).

2. Click on Register/Activate Account (bottom of Login box).

3. Under License Information choose either:

   • The Real Game 2.1 (for grades 7 to 9)

   • The Be Real Game 2.0 (for grades 10 to 16+)

4. When you have selected the appropriate program, choose:

• Site License if you have purchased the program. (Note: Your Serial Number was forwarded to you when your order was confirmed)

• Free 14-day Trial License if you have not purchased but want to look at the program.

5. Complete the Registration page, then click on Register.




VERY IMPORTANT

• Document your User Name and Password.

• You can reset your Password by going to My Account and clicking on Edit.